Telehealth Psychology Services | NDIS Support Available

Bringing Care & Support Services to You Through Telehealth

At The Personnel Group, we understand that accessing quality healthcare can sometimes be challenging due to various constraints. Telehealth is a compassionate solution that brings healthcare services directly to you, wherever you are.

By utilising secure communication technologies, telehealth allows you to connect with our dedicated health professionals through video calls or phone consultations. This means you can receive online allied health services from the comfort and privacy of your own space, eliminating the need for travel and accommodating your schedule.

Our telehealth services are designed to be as personal and effective as in-person visits, ensuring you feel heard, supported, and empowered on your journey to well-being.

Contact us to learn more

Telehealth Services Include:

Psychology Services

Through secure video or phone consultations, our psychologists provide a safe and confidential space to explore your thoughts and feelings. Our telehealth psychology services include:

Individual Therapy
Behavioural Interventions
Parenting and Family Support
Relationship Counselling

Positive Behaviour Support

Challenging behaviours can impact daily life, but with our telehealth Positive Behaviour Support services, help is just a call away. Our specialists work closely with you through online consultations to:

Assess behaviours remotely
Create individualised support plans
Provide virtual training and coaching
Deliver individual support

Occupational Therapy

Our online occupational therapy and pediatric occupational therapy services support individuals of all ages in developing essential skills for daily living. Through virtual consultations, our therapists can help with:

Skill Development
Social Skills Training
Sensory and Emotional Regulation
Comprehensive Assessments

Our goal is to ensure you receive the care you need, wherever you are.

Book an appointment now

Frequently Asked Questions

Telehealth makes it easier for you to access the support you need, no matter where you are. Some of the key benefits include:

Convenience & Accessibility – Get professional support from the comfort of your home, without the need to travel
Continuation of Care – Regardless of your location, even if you move.
Cost & Time Savings – Save on travel expenses and minimise time away from work or daily responsibilities.
Comfort & Privacy – Speak with a caring professional in a safe, familiar environment where you feel most at ease.

Our telehealth psychology services are available to NDIS participants and the general public across VIC, NSW, and ACT.. In Australia, if you’re 17 years or older, you can access telehealth consultations independently. If you’re under 17, you’re still welcome to use our service, but a parent or guardian must provide consent and be present during the consultation. We’re here to make support more accessible, so no matter your situation, we’ll do our best to help you get the care you need.

Yes! Many of The Personnel Groups’s telehealth psychology services are NDIS-funded, helping participants access psychological support, OT, and behaviour support online. Our team can guide you

Preparing for your telehealth psychology session ensures you get the most out of your consultation. About 15 minutes before your appointment, check that your device is ready, your internet connection is stable, and your camera and microphone are working. Choose a quiet, well-lit space where you feel comfortable and free from distractions.

Speak clearly and look at the camera to maintain good eye contact. It might also help to keep a pen and paper handy in case you need to write down anything from the session.

If you have any questions or need assistance during your session, don’t hesitate to ask—we’re here to support you every step of the way.

Your privacy is our priority. Telehealth appointments are just as confidential as in-person consultations, with both you and your health professional in a private setting. Secure measures are in place to protect your information and ensure a safe, confidential experience. If it makes you feel more comfortable, you’re welcome to have a trusted family member or friend with you for support during your session. Your well-being matters, and we’re here to make sure you feel safe and supported every step of the way.

If you’re having a video consultation, you’ll need a device with a camera (such as a smartphone, tablet, or computer) and a stable internet connection. If you’re having a phone consultation, all you need is a phone. We’ll guide you through the process to make sure everything runs smoothly.

Telehealth sessions take place through secure video calls, allowing you to speak face-to-face with your support provider without leaving home. These sessions are just like in-person appointments, offering the same level of care, support, and results.

The Personnel Group’s friendly team will guide you through every step to make your telehealth experience simple, comfortable, and focused on achieving your goals.

Yes. The Personnel Group’s telehealth psychology services are conducted by qualified professionals using secure video technology, ensuring high-quality care. Research shows online therapy can be just as effective as in-person sessions for many psychological and behavioural needs.

Your Well-being Starts Here

Ready to get the support you need wherever you are through our telehealth support?

Complete the form, and a caring member of our team will be in touch with you shortly.

Prefer to chat? We’re here to listen

Call 1300 874 000

We have offices in VIC, NSW, ACT, QLD, and TAS

Check our locations

We have received your message and we will get back to you within 24 hours.

Providing Allied Health Services to you with Telehealth