
BSB30120
Certificate III in Business
The BSB30120 Certificate III in Business assists in developing a range of business and administration skills to work in reception, customer service, clerical, and administrative roles.
Skills for a brighter future
Recruiting learners now
At Personnel Training, we offer the BSB30120 Certificate III in Business with learning options, available as a traineeship and non-traineeship. Our curriculum is designed to equip you with essential business skills, preparing you for a successful career.
01
Business
BSB30120
Certificate III in Business
This course is ideal for current employees looking to upskill, and school leavers seeking a career in business.
Key Areas Covered:


02
Careers and Pathways
Careers and Pathways
Possible careers
Pathways

Course overview
DURATION
12 months FT
location
New South Wales, Victoria
Next intake
We have flexible running enrolments
Delivery
Blended with face-to-face and online learning.
Cost
We have a range of payment options available.
VIC
Traineeship Subsidised*: $0
Non-Traineeship: $1990
*Subject to eligibility. If eligible, this training is delivered with Victorian & Commonwealth Government funding.
NSW
Traineeship Subsidised*: $0
Non-Traineeship: $1990
*Subject to eligibility. This training is subsidised by the NSW Government, check here for available subsidies smartandskilled.nsw.gov.au or call 1300 772 104.
Personnel Training encourages participants with physical and/or intellectual disabilities to undertake government subsidised training. A range of support services are provided for learners and employers (if applicable). Training services are available to all clients regardless of race, gender, age, marital status, sexual orientation, and physical or intellectual impairments.
What you’ll study
You will learn from experienced trainers who bring real-world expertise to the classroom, ensuring you gain practical and relevant knowledge, ensuring you receive a high-quality education.
This course is ideal for current employees looking to upskill, and school leavers seeking a career in business. For those opting for the traineeship, you can earn while you learn, gaining practical experience in a real business environment.
Short courses for customised training and workforce development can also be discussed.
Enrol today and take the first step towards a successful business career with Personnel Training.
This qualification includes the following units:
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BSBCRT311
Apply critical thinking skills in a team environment
c
-
BSBPEF201
Support personal wellbeing in the workplace
c
-
BSBSUS211
Participate in sustainable work practices
c
-
BSBTWK301
Use inclusive work practices
c
-
BSBWHS311
Assist with maintaining workplace safety
c
-
BSBXCM301
Design and produce business documents
e
-
BSBTEC302
Design and produce spreadsheets
e
-
BSBPEF301
Organise personal work priorities
e
-
BSBLDR301
Support effective workplace relationships
e
-
BSBOPS305
Process customer complaints
e
-
BSBOPS303
Organise schedules
e
-
BSBINS303
Use knowledge management systems
e
C
Core
E
Elective
*Other elective units and additional skillsets or other customised training, may also be discussed to suit your specific needs.
Right fit.
students were satisfied with our training
students reported a positive perception of our teachers
employers were satisfied with the training provided
employers would recommend us
students achieved their main reason for training
Why choose Personnel Training?
When you choose Personnel Training you’re choosing an nationally recognised training provider with an experience training team.
Experienced and Accredited
With years of expertise in training and employment services, we’re an accredited provider committed to delivering high-quality, job-ready skills.
Proven Success Stories
Our graduates secure meaningful employment, with real success stories showcasing how our training has changed lives.
Strong Industry Partnerships
We work closely with employers, ensuring our courses align with industry needs, giving you a competitive edge in the job market.
Comprehensive Student Support
From enrolment to employment, we’re with you every step of the way. Our dedicated trainers provide personalised guidance to help you achieve your career goals.

Ready to take the next step?
RTO ID: 91454. Personnel Group Training and Recruitment Pty Ltd trading as Personnel Training.
