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Understanding Positive Behaviour Support

Empowering Positive Change: Tailored Behaviour Support for Enhanced Quality of Life

Positive Behaviour Support (PBS) is designed to enhance the quality of life for individuals by reducing challenging behaviours through tailored strategies. Our approach involves a deep understanding of the reasons behind an individual’s behaviour and identifying ways to meet their needs without resorting to those challenging actions.

Our team of qualified and experienced Behaviour Support Practitioners creates individualised, comprehensive Positive Behaviour Support Plans. These plans emphasise proactive strategies, skill development, and environmental adjustments to prevent challenging behaviours from occurring. By focusing on these elements, we aim to foster a supportive environment that encourages positive change.

Enhance your quality of life by accessing Positive Behaviour Support services in Melbourne, delivered by our trained and qualified practitioners at our locations in Melbourne’s North and Western Suburbs – Altona North, and Werribee.

Get in touch today to learn more about how our tailored Positive Behaviour Support for NDIS participants can help you or your loved one thrive.

Our services include:

  • Functional Behaviour Assessment (FBA):
    Our qualified team will conduct a Functional Behaviour Assessment to identify the triggers, functions, and outcomes of the challenging behaviour. This involves:
  • Observations in various settings
  • Interviews with the client, family members, and other relevant stakeholders
  • Review of medical, educational, and psychological records
  • Comprehensive Positive Behaviour Support Plans:
    A Positive Behaviour Support plan is developed to provide strategies to assist reducing the behaviours of concern. The plan focuses on positive behaviours and will include strategies that need to be implemented by the participant and their supports to reduce or limit the challenging behaviours.
  • Training and Support:
    Our team will provide training to those needing assistance to implement the Positive Behaviour Support Plan, to ensure the strategies can be implemented. Ongoing monitoring and assistance will be provided.
  • Individual support:
    Our team can also work with the NDIS participant, their family, and school, to provide further support with challenging behaviours. We offer Positive Behaviour Support in Melbourne with tailored recommendations for resources or equipment that can support the activity in sessions.

Whether you’re a parent, carer, or healthcare provider, our Positive Behaviour Support Australia services are here to support you and the individuals in your care.

Access Positive Behaviour Support via Telehealth

We offer expert telehealth Positive Behaviour Support services, including Functional Behaviour Assessments (FBA), Comprehensive Behaviour Support Plans, tailored Individual Support, and Training and Support for those who need further assistance.

Our team works closely with participants, families, and caregivers to identify triggers, develop strategies, and provide ongoing training and assistance. Whether through telehealth NDIS positive behaviour support or face-to-face sessions, our services are designed to reduce challenging behaviours and empower positive change.

Access positive behaviour support via telehealth by booking an appointment today.

Frequently Asked Questions


If certain behaviours are making everyday life more challenging at home, in school, or in the community, Positive Behaviour Support may be a great fit. Reach out to our team to chat about what support might work best for your situation.

Consider seeking Positive Behaviour Support assistance if you notice:

  • Safety concerns – Self-harm or aggression toward others
  • Sudden changes – Behaviours that are markedly different from their usual repertoire
  • Persistent low mood – Sadness, fear or worry lasting more than two weeks
  • Physical or routine disruptions – Major shifts in sleep, appetite or energy
  • Family strain – Escalating conflict or breakdown in daily routines (eg, school refusal, morning meltdowns)
  • Overwhelm – You feel unsure how to respond or keep everyone safe

Our PBS team view behaviour holistically – across home, school, and community, leveraging your child’s strengths to build new skills, reduce distressing behaviours and enhance participation.

Our team will:

  1. Conduct a collaborative Functional Behaviour Assessment (FBA) to identify triggers, setting events and the functions of behaviour.
  2. Co-design a Behaviour Support Plan (BSP) with you, your child, and all key stakeholders, ensuring the strategies fit naturally into your daily life.
  3. Create predictable routines and visual supports (eg. schedules, social stories) to reduce uncertainty and prevent challenging episodes.
  4. Teach skills for communication, self-regulation and social engagement (eg calming breathing techniques, choice boards).
  5. Modify settings (home, school or community) to minimise triggers and promote success, such as sensory-friendly spaces or structured transitions.
  6. Train caregivers and educators in positive, low-arousal de-escalation techniques, and safe handling aligned with restrictive-practice guidelines.
  7. Use data-driven progress monitoring to tweak strategies, celebrate successes and share learnings across your support network.

You are the expert on your child. We collaborate with you at every step: assessing, planning, implementing and reviewing strategies to ensure they suit your family’s routines and values.

Our multidisciplinary team includes Positive Behaviour Support Practitioners, Psychologists, and Occupational Therapists, who work in partnership to address all aspects of your child’s development.

An NDIS Positive Behaviour Support Plan is a personalised guide we create with you, your family, and your support team to help reduce behaviours of concern. It’s all about finding what works best for you in everyday life.

The plan offers clear, practical strategies for carers and support workers to respond in ways that are safe, respectful, and effective. It also focuses on building skills and confidence, so you can enjoy more independence and a better quality of life.

Yes. Our Positive Behaviour Support services are available to NDIS participants, and we can help you include them in your NDIS plan under ‘Improved Relationships’.

Yes, we offer telehealth Positive Behaviour Support services. This includes Functional Behaviour Assessments, personalised support plans, and regular sessions, all from the comfort of your home.

Starting is simple. Speak to your case worker, NDIS planner or contact us directly on 1300 874 000.

Our friendly team is here to guide you every step of the way. We’ll answer your questions and help you access the right Positive Behaviour Support services for your needs.

PBS is flexible. It may be a short-term training for the care support team and family to establish routines and understand how to implement strategies from a personalised Positive Support Plan, or ongoing sessions to generalise skills across new settings. Together we’ll agree on review points to ensure support evolves with needs.

Take the first step to a healthier you

All online bookings are for private paying customers only. Complete this form and our friendly team member will contact you.

Any NDIS, Medicare or other funded customers must contact our admin team to secure an appointment

Contact our admin team via:


We have offices in VIC, NSW, ACT, QLD, TAS, and WA